Consumers might also American Airways purchaser service throughout the email stated listed here: . We acquired an automatic response within a few minutes, although the correspondence did not deal with our concern.
Good afternoon This really is my 2nd working experience with AA. Exactly the same time past I went thru the exact same predicament with my baggage.
Be sure to refund by entire fare including the more $twenty I paid out for Everything you claimed was likely to be additional area.
I'm astonished at The shortage of consumer service at American Airways. I was a flight attendant for 30 a long time and took good pride within the education I obtained from American. On a modern journey I watched a passenger and agent argue about which just one was ruder. There is no obvious enforcement of grooming regulations anywhere in the corporate.
We not too long ago, nowadays the 24th, returned from a trip to Cancun/Rivera Maya space and could not know that when are baggage was acquired on our departing flight from DFW on March 19th, that among our baggage was entirely wrecked on The within by anyone in terminal D just after it was checked in. Who'd be in control of doing this an American worker or even the TSA? Somebody has stolen a blue sapphire faced enjoy, and my our private, 1979 Higher education of Pharmacy ring, which experienced a large diamond mount in it.
My partner and I experienced first-class tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June sixth. We have been purported to arrive in Denver at 1:thirty pm. The leg outside of Charlotte, nc was an complete nightmare. We were delayed, experienced a crew modify, no drinking water or ice, and so on.
American Airways,i am so dissatisfied !!! I had this kind of hard time with my disabled baby!! You missing my stroller seat belt, i needed to walk every one of the way over the airport Keeping my four years old daughter…and following standing just one hour on the baggage assert they explained to me to phone your consumer service ,guess what? They may’nt do something!! it proceeds? unbelievable!!!
Reading through the write-up in Yahoo! a couple of AA rep producing “deaf and dumb†on their baggage is rude and they are entitled to in excess of a bogus apology. you only missing click to investigate a shopper.
I have to confess that I was selfishly happy to be able to reserve my flight before all of your current other customers and which the agent was capable to remove the fees.
on oct,21 I used to be returning household from dallas tx to Greensboro n.c. on fligt aa3071 while on my assigned seat a cockaroach was inside the entrance seat in front of me the individual sitting close to me observed it to we called the fligt atendent and would not arrive untell many calls for her focus the brot a person to come back Look at an just stated its Alright and remaining we needed to ride every one of the way household pondering exactly where that cockaroach was and ended up did it go it was an exceedingly discusting journey but needed to acquire it back again property .
we always fly united. generally. recently, even so, we had the opportunity to buy a A lot lessen fare on the web via american airlines. now i see why it was lessen — shopper service was atrocious, the web site didn’t do the job appropriately, and i missing out on a great deal.
The purple tape to secure a response a couple of serious tousled trip from start off to complete is horrible. I happen to be looking to have a reaction from AA although the operate around is what AA wants so you might hand over..GUESS WHAT ? i dont give up easily. so AA i await your remedy.
My issue was a bag that was overweight. One woman held declaring I could only get 50 lbs, regardless if I instructed her I had been joyful to pay for overage costs. This other girl was not also helpful. However, Nina Kong went certainly away from her method to help me… contacting for details, searching factors up…she even helped me shift the bag to a secure location though I went through it to view if I could rearrange and pull some bodyweight out.
Be sure to forward me the data for my journey voucher that should be on file. I've shed the original as I'd saved it on my other computer that is certainly staying serviced.